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Our Store Policies

Transparency and Care

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!

  • Defective or damaged items will only be exchanged for the same item.

  • Your item must be unused and in the same condition that you received it.

  • Refund and/or exchange within the first 14 days of your purchase

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Privacy Policy

When you visit the website, we may collect the following data:

• Your IP address

• Your contact information and email address.

• Other information such as interests and preferences.

• Data profile regarding your online behavior on our website.

• Credit Card payment and authorization.

Safeguarding and Securing the Data

HOUSE OF PEARL LLC. is committed to securing your data and keeping it confidential. HOUSE OF PEARL LLC has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Store Policies

Our Shipping Policy

How It Works

This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!

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Shipping Policy

Our Return Policy

Everything You Need to Know

This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!

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Return Policy

Warranty Information

Our Policy

This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.

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Warranty Policy

Privacy Policy

Your Data is Secure

This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language, so they can shop with confidence, time and time again!

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